Koenig Insurance Agency, Inc.

SMS Privacy Policy

Effective Date: August 3, 2026

Koenig Insurance Agency, Inc. (“Koenig Insurance Agency,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you choose to receive text (SMS) messages from us.

Information We Collect

When you opt in to receive text messages from Koenig Insurance Agency, we may collect:

  • Your name
  • Mobile phone number
  • Policy or account information necessary to service your insurance needs
  • Records of text message communications
  • Your opt-in and opt-out preferences

How We Use Your Information

We use text messaging to communicate with you regarding:

  • Insurance quotes
  • Policy changes and renewals
  • Billing reminders
  • Claims assistance and updates
  • Appointment reminders
  • Requests for information or documentation
  • Customer service communications

We will only use your information for legitimate business purposes related to servicing your insurance needs.

Text Message Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from Koenig Insurance Agency. Message frequency may vary depending on your relationship with our agency.

Message and data rates may apply based on your wireless carrier’s plan.

Opting Out

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you will receive one final confirmation message. No additional SMS messages will be sent unless you provide new consent.

For assistance, reply:

HELP

or contact our office directly.

Sharing of Information

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes.

We may share information only when necessary to:

  • Service your insurance policies
  • Process insurance transactions
  • Comply with legal or regulatory requirements
  • Work with service providers who assist us in delivering SMS communications on our behalf

Any service providers are required to protect your information and may only use it to perform services for Koenig Insurance Agency.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our text messaging practices, please contact:

Koenig Insurance Agency, Inc.
Phone: (419) 738-2108
Email: KOENIG@KOENIGINS.COM